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1. How do I get a replacement garbage or recycling bin?

Call Public Works at (919) 552-5920. Public Works will contact GFL Environmental on behalf of the resident, and GFL Environmental will replace the bin. Residents should expect cart replacement to occur on the next scheduled collection date. 

2. I am a new resident. How do I get rid of my moving boxes?

Break down all boxes, and place the boxes in 3'x3' square stacks beside your curb the night before your scheduled pick-up. All packing materials need to be placed in your garbage cart. You also can take flattened boxes to the Wake County Convenience Center located off Old Smithfield Road or contact GFL at (919) 662-7100 following a move to request a bulk box pick-up at no additional charge.

3. What can and cannot be thrown in my garbage cart?

Only household trash, preferably bagged, should be placed in your garbage cart. Bagging helps keep your cart clean and reduces windblown litter. Continue to place recyclables in the labeled recycle bin for collection.

4. What do I do with corrugated cardboard?

Break down corrugated cardboard into 2x3-foot sections and place them under your recycling bin the day of your garbage and recycling pickup. You can also take flattened boxes to the Wake County Convenience Center located off Old Smithfield Road.

5. What do I do with items that cannot be thrown in my garbage cart?

Yard waste and brush is collected curbside weekly between March and October.

Do not place yard waste, brush, or any construction debris in your cart. Construction debris and large items can be taken to the Wake County Convenience Center located off Old Smithfield Road. Automotive parts, tires, hazardous waste, hot ashes, and corrugated cardboard are also prohibited and can be taken to the South Wake Multi-Material Recycling Facility located next to the convenience center. Hazardous waste can be dropped off Monday through Saturday, 7 a.m.-4 p.m.

6. Will GFL Environmental pick up extra bags outside of my rolling garbage container or extra recyclables outside of my recycling bin?

Garbage must be bagged and left next to the garbage cart for pick up.

Recyclables will not be collected if they are not in the cart.