FAQs • Holly Springs, NC • CivicEngage

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Emergency Alert

Holly Springs 311 Receive service & information from any department. Call 311 or (919) 577-3111 if outside Town. Click here to request service online.

When do I call 9-1-1? And what is the non-emergency number?: Call 9-1-1 only for emergency situations where immediate police, fire or EMS assistance is needed. When calling 9-1-1, be prepared to provide the address or location and a brief description of the nature of the emergency. For non-emergency situations, call (919) 557-9111. Both numbers are available 24 hours, every day.

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Police

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1. When do I call 9-1-1? And what is the non-emergency number?: Call 9-1-1 only for emergency situations where immediate police, fire or EMS assistance is needed. When calling 9-1-1, be prepared to provide the address or location and a brief description of the nature of the emergency. For non-emergency situations, call (919) 557-9111. Both numbers are available 24 hours, every day.

2. How may I obtain a copy of a police report?

The Records Division is located at:

750 Holly Springs Road
Holly Springs, NC 27540

To obtain copies of incident and arrest reports, call (919) 552-7110. To obtain copies of accident reports visit the North Carolina Division of Motor Vehicles.

3. Do you offer child car seat inspections?: By appointment only, arrange for assistance from a Holly Springs police officer certified to install and inspect child restraints and car seats. To schedule an appointment, please call (919) 577-3113.

4. Where can I have my fingerprints taken and a criminal background check completed?: Fingerprinting and criminal background checks are done at the Wake County City-County Bureau of Identification located at 3301 Hammond Rd. in Raleigh. The agency's number is (919) 856-6300.

5. Where can I get more information on registering a firearm, obtaining a permit to purchase a firearm, or obtaining a concealed carry permit?: Contact the Wake County Sheriff’s Office at (919) 856-6900.

6. Can I drive a golf cart on the street?: Licensed drivers may operate a golf cart on public streets with a posted speed limit of 25 mph or less under certain conditions. The cart must be registered with and permitted by the Town. Click here for more information.