Community Survey

2023 Community Survey

The survey is a statistically valid assessment of residents' perceptions of their community and satisfaction with the Town services they receive.

2023 Survey Results

92 percent of residents surveyed who had an opinion rated the overall quality of life in Holly Springs as either excellent or good.

Major categories with the highest satisfaction ratings included fire, police, parks and recreation, and customer service. Residents' top priorities include management of traffic and growth and development.

Why the Survey was Conducted 

The purpose was to gather residents' opinions and feedback for an objective assessment of programs to improve them. 

The survey allows the Town to compare its performance with other communities and with the 2021 survey.

How it was Conducted 

The 2023 survey was conducted by ETC Institute, a national marketing research firm. ETC Institute distributed surveys online and by mail to a random selection of Holly Springs households. The overall results have a precision of +/- 4.2 percent at the 95 percent level of confidence.

2021 Community Survey Results


Contact the Communications and Marketing staff with questions about the survey.