Frequently Asked Questions

Call 311 or (919) 577-3111 if outside Town limits. Or, request a new cart using the Holly Springs Connect app or website!

Break down all boxes, and place the boxes in 3'x3' square stacks beside your curb the night before your scheduled pick-up. All packing materials need to be placed in your garbage cart. You also can take flattened boxes to the Wake County Convenience Center located off Old Smithfield Road or contact GFL at (919) 662-7100 following a move to request a bulk box pick-up for a fee.

Only household garbage, preferably bagged, should be placed in your cart. Bagging helps keep your garbage cart clean and reduces windblown litter. Continue to place recyclables in the labeled recycle bin for collection.

GFL Environmental, the Town's waste contractor, will collect up to 7 boxes, broken down and tied into a 3x3-foot bundle. Remove packing material and flatten boxes. Please place the bundle next to the recycling cart on your scheduled service day. Boxes with food residue cannot be recycled.

To arrange payment for collection of additional boxes, contact GFL Environmental directly at (919) 662-7100. You can also take flattened boxes to the Wake County Convenience Center located off Old Smithfield Road.

Construction debris and large items can be taken to the Wake County Convenience Center off Old Smithfield Road. Automotive parts, tires, hazardous waste, hot ashes, and corrugated cardboard are prohibited. They can be taken to the South Wake Multi-Material Recycling Facility next to the convenience center.

Garbage must be bagged and left next to the garbage cart for pick up.

Recyclables will not be collected if they are not in the cart.