Rates cover the cost incurred to provide service to the valued customers of the Town of Holly Springs. The charts below reflect standard residential utility rate charges based on a 3/4" pipe. Click here for the schedule of rates, fees, and charges for commercial accounts. For customers outside Holly Springs town limits, rates and service charges are doubled.
The Town of Holly Springs uses a tiered water rate structure to encourage efficient water usage. The tiered rate structure has five tiers based on gallons of water usage. In addition, the Town collects a monthly water access fee, which varies by meter size.
|Monthly Access Fee*||$12.14|
|Tier 1 (0-2,000)||$4.03|
|Tier 2 (2,001-5,000)||$5.24|
|Tier 3 (5,001-9,000)||$6.45|
|Tier 4 (9,001-14,000)||$7.66|
|Tier 5 (Over 14,000)||$8.87|
Wastewater charges are billed at a standard flat rate to all customers, for both the monthly access fee and consumption rate.
- Monthly Access Fee*: $12.66
- Usage Rate: $5.51
|Monthly Access Fee*
|Irrigation Reclaimed - Residential/Commercial
|Irrigation Reclaimed - Bulk/Industrial
*The monthly access fee is charged for each month or portion of each month of service. It is not prorated.
The rates listed above are per 1,000 gallons. For example, if you use 1,000 gallons of water in a billing cycle, you will be charged $4.03 for the water and $5.51 for the wastewater in addition to the monthly access fees for both services.
- Garbage: $10.58
- Recycling: $4.74
- Yard Waste: $4.50
- Residents pay a flat fee of $5.20 per month.
- Businesses pay a fee directly related to how much impervious surface they occupy.
- Click here for more information about the Stormwater Management Program.
Late Payment & Cut-Off Status Fee
All utility bills not paid by the due date will be assessed a $10 late charge. Bills remaining unpaid at the time of the next billing cycle are subject to be disconnected, and payment of a $35 cut-off status fee will be required to restore service. Click here for information on requesting a payment extension.