Customer Service

Town Utility Billing and Customer Service staff are available to answer questions and help resolve issues with your utility bill. 

Online Services

Set Up New Utility Account
Disconnect Utility Account
Pay a Bill Online
Payment Options and Arrangements

Interested in receiving your bill electronically? Click here to log into your account. Then select the e-bill option to sign up for this service.

We're Here to Help

  • Billing Questions / High Bill Concerns: (919) 557-3925, Option 3
  • Connect / Disconnect Service: (919) 557-3925, Option 2
  • Water Quality Issue: (919) 552-5920
  • Water Service Concerns / No Water: (919) 557-3925, Option 8