Water Billing Policy

  • Bills are calculated and printed as of the bill date noted on the bill. Utility bill balances are due by 5 p.m. on the 25th of each month to avoid a $10 fee.
  • If your account has a previous balance, you must pay the past due balance by 5 p.m. on the 15th of the following month to avoid a $35 disconnection fee. If payment is not made, your services will be disconnected.
  • In the event your services are disconnected for nonpayment, the entire balance of the account must be paid in order for services to be restored. No checks will be accepted. It may take up to two full business days to restore your service.
  • If you have a change of mailing address, phone number, or email address, please complete the online form.
  • If you would like to receive an electronic bill, please log onto our online portal and choose eBill enrollment. A confirmation link will be sent to your email address.
  • View ways to make payments.
  • Acceptable methods of payment are: Cash, Check, Money Order, and Bank Draft. Accepted credit cards are Mastercard, Visa, and Discover.
  • Customers are responsible for ensuring payment is received on a monthly basis. The Town is not responsible for any failure or delay in the delivery of bills by the postal service or email provider.
  • Payments made online, over the phone, or left in our drop box after 5 p.m. will be processed the following business day.
  • Customers will incur a fee for any payment that is returned, such as checks, drafts, or credit card payments. The Town cannot accept postdated or two-party checks. Please include your utility account number on your check.
  • View the Customer Care Policy.

Upcoming Dates

Date Bill is Released Date Bill is Due Cut-Off Date
Wednesday, Nov. 26, 2025 Thursday, Dec. 25, 2025 Tuesday, Jan. 20, 2026
Wednesday, Dec. 31, 2025 Sunday, Jan. 25, 2026 Tuesday, Feb. 17, 2026
Friday, Jan. 30, 2026 Wednesday, Feb. 25, 2026 Tuesday, March 17, 2026
Friday, Feb. 27, 2026 Wednesday, March 25, 2026 Thursday April 16, 2026
Tuesday, March 31, 2026 Saturday, April 25, 2026 Monday, May 18, 2026
Thursday, April 30, 2026 Monday, May 25, 2026 Tuesday, June 16, 2026
Friday, May 29, 2026 Thursday, June 25, 2026 Thursday, July 16, 2026
Tuesday, June 30, 2026 Saturday, July 25, 2026 Tuesday, Aug. 18, 2026
Friday, July 31, 2026 Tuesday, Aug. 25, 2026 Wednesday, Sept. 16, 2026
Monday, Aug. 31, 2026 Friday, Sept. 25, 2026 Monday, Oct. 19, 2026
Wednesday, Sept. 30, 2026 Sunday, Oct. 25, 2026 Tuesday, Nov. 17, 2026
Thursday, Oct. 30, 2026 Wednesday, Nov. 25, 2026 Wednesday, Dec. 16, 2026
Monday, Nov. 30, 2026 Friday, Dec. 25, 2026 --
Thursday, Dec. 31, 2026 -- --
Water Tank