Water Billing Policy

  • Bills are calculated and printed as of the bill date noted on the bill. Utility bill balances are due by 5 p.m. on the 25th of each month to avoid a $10 fee.
  • If your account has a previous balance, you must pay the past due balance by 5 p.m. on the 15th of the following month to avoid a $35 disconnection fee. If payment is not made, your services will be disconnected.
  • In the event your services are disconnected for nonpayment, the entire balance of the account must be paid in order for services to be restored. No checks will be accepted. It may take up to two full business days to restore your service.
  • If you have a change of mailing address, phone number, or email address, please complete the online form.
  • If you would like to receive an electronic bill, please log onto our online portal and choose eBill enrollment. A confirmation link will be sent to your email address.
  • Click here for ways to make payments.
  • Acceptable methods of payment are: Cash, Check, Money Order, and Bank Draft. Accepted credit cards are Mastercard, Visa, and Discover.
  • Customers are responsible for ensuring payment is received on a monthly basis. The Town is not responsible for any failure or delay in the delivery of bills by the postal service or email provider.
  • Payments made online, over the phone, or left in our drop box after 5 p.m. will be processed the following business day. 
  • Customers will be charged for checks or drafts returned for insufficient funds. The Town cannot accept postdated or two-party checks. Please include your utility account number on your check.
  • Click here to view the Customer Care Policy.

2024 Dates

Date Bill is Released Date Bill is Due Cut-Off Date
January 31 Thursday, January 25 Wednesday, January 17
February 29 Monday, February 26 Monday, February 19
March 28 Tuesday, March 26 Monday, March 18
April 30 Thursday, April 25 Tuesday, April 16
May 31 Tuesday, May 28 Thursday, May 16
June 28 Tuesday, June 25 Tuesday, June 18
July 31 Thursday, July 25 Tuesday, July 16
August 30 Monday, August 26 Monday, August 19
September 30 Wednesday, September 25 Tuesday, September 17
October 31 Friday, October 25 Wednesday, October 16
December 2  Monday, November 25 Monday, November 18
December 31 Friday, December 27 Tuesday, December 17
Water Tank